Note: Each area of the Cloud CME site has individual help information under the blue ‘?’ button at the top of each screen.


Preferred Browsers

Preferred internet browsers for this site are Chrome, Firefox, and Safari.


Forgot Username or Password?

Forgot Password: Please click, "Sign In", then "Forgot Username or Password", and then provide an email for your password to be reset. If you are trying to reset your password and after 15 minutes have not received the reset email, call CME at 513.636.6732.


Forgot Username: If you are unsure which email your account is registered under, call CME at 513.636.6732.



If you are trying to complete a form, register, or fill out an evaluation the preferred internet browsers are Chrome, Firefox, and Safari.


Online Videos

If you are trying to watch online videos, Safari cannot currently support our online streaming media.  We are working to address this issue. If you are having technical trouble with the actual video, please contact Interactive Services at 513.636.4100. 


For more help with online content, click the blue ‘?’ button in the Online Content area.


Additional help

For additional help, please contact CME at / 513.636.6732 or Nursing CE at / 513.636.4232.

Continuing Medical Education (CME)
3333 Burnet Avenue, ML 3003
Cincinnati, Ohio 45229 • 513.636.6732 (p) • 513.636.7574 (f)
Hours: M-F 7a-3p ET

Center for Professional Excellence / Education (CPE-Ed)
3333 Burnet Avenue, ML 3020
Cincinnati, Ohio 45229 • 513.636.4232
(p) • 513-636-0150 (f)


Personal Data Policy

Please click here to view our policy on personal data processing,